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> > Claims & Inquiries |
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| Year |
No. Of Claims |
Amount |
| 2009 |
17 |
6,339,000 |
| 2010 |
44 |
15,265,000 |
| 2011 |
34 |
13,049,945 |
| 2012 (30-June) |
38 |
11,205,589 |
| Total Death Claims |
117 |
41,198,137 |
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| Year |
No. Of Claims |
Amount |
| 2009 |
17 |
102,720 |
| 2010 |
69 |
731,133 |
| 2011 |
71 |
965,997 |
| 2012 (30-June) |
47 |
924,024 |
| Total Disability Claims |
174 |
2,146,469 |
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| Group Claims Requirements |
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| Death claims: |
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- Death Claim form
- Last Attending Physician’s Statement
- Employer’s Statement.
- Attested photo-copy of “Certificate of Death” issued by Local Body/ NADRA or Hospital.
- If the death caused due to the Accident, Suicide or Homicide, the following additional documents should be submitted to DFTL: (a) Attested photo- copy of FIR or Police Report containing full details as to how when and where the incident took place OR/AND (b) Original or attested photo copy of Postmortem Report.>
- Attested photo-copy of the CNIC of Person Covered
- Any other document required by DFTL.
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| Accidental Disability |
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| Claims Forms |
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- Accidental Claim Form:
Ensure that all the required information provided and signed by the employer/ authorized officer
- Attending Surgeon’s Statement
This form is to be filled-in by last attending physician / surgeon/ clinic/ Hospital where Person Covered was treated
- Employee Statement
This form to be filled-in by the covered person/employee himself. Please mention date, place, time and circumstances under which accident happened with name of witnesses.
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| Other Requirements |
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- x-rays, medical investigation reports
- An attested photocopy of CNIC
- Age proof
- A photocopy of application form
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| Natural Disability |
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| Claims Forms |
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- Natural Disability Claim Form:
Ensure that all the required information is provided and it is signed by the employer/ authorized officer
- Attending Surgeon’s Statement
This form is to be filled-in by last attending Physician / Clinic / Hospital of the employee
- Employee Statement
This form is to be filled-in by employee himself
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| Other Requirements |
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- X-rays, medical investigations reports
- An attested photocopy of CNIC
- Age proof
- A photocopy of application form
- Retirement letter
- A photocopy of medical Board Certificate
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| Individual Claim Requirements |
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Under Individual Family Takaful Certificates depending upon the nature of claim (Death, Disability or Critical Illness) following person should fill and sign the Claim Form:-
- Death Claim:- Nominee, Assignee or Guardian (if nominee is minor).
- Disability Claim:- Participant.
- Critical Illness:- Participant.
Under Death Claims only, if more than one nominees have been named, fill separate forms by each nominee. |
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| Death Claims: Under Basic Certificate, FPR & FEB Supplementary riders: |
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- Death Claim Form containing 3 sections. Each Section to be filled separately by
- Claimant,
- Medical Attendant and
- Employer (if employed) respectively
- Attested photo-copy of “Certificate of Death” issued by Local Body/ NADRA or Hospital
- If the death caused due to the Accident, Suicide or Homicide, the following additional documents should be submitted to DFTL:
- Attested photo- copy of FIR or Police Report containing full details as to how when and where the incident took place OR/AND
- Original or attested photo copy of Postmortem Report
- Attested photo-copy of the CNIC of Person Covered and Claimant
- Original Certificate Document
- Any other document required by DFTL.
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Note:-
For Claim under Funeral Expense Benefit (FEB) Supplementary Rider, any satisfactory evidence of Death showing death of Person Covered is sufficient. Notwithstanding the entertainment of such FEB claim and its payment, the Takaful Operator shall not be prevented to contest, if the Takaful Operator deem it fit, the death benefit(s) under the Basic Certificate and other Supplementary Contracts (if any) in force at the time of death. |
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| Disability Claims: Under PTD, WOC and ADDB Supplementary Riders: |
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- Disability Claim Form containing 3 sections. Each Section to be filled separately by
- Participant,
- Medical Attendant and
- Employer (if employed) respectively
- Attested photo-copy of “Certificate of Disability” issued by the Hospital
- Certified copy of Leave Record and Attendance Sheet from employer (if employed)
- Certificate of Retirement/Termination from employer (if employed)
- If the disability caused due to the Accident, attested photo- copy of FIR or Police Report containing full details as to how when and where the incident took place should also be submitted
- Attested photo-copies of hospital record
- Attested photo-copy of the CNIC of Participant
- Original Certificate Document
- Any other document required by DFTL.
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| Critical Illness Claims: Under Critical Illness Supplementary Rider: |
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- Critical Illness Claim Form containing 3 sections. Each Section to be filled separately by
- Participant,
- Medical Attendant and
- Employer (if employed) respectively
- Attested photo-copy of “Certificate of Diagnosis” of covered 11 Critical Illnesses issued by the Medical Attendant
- Certified copy of Leave Record and Attendance Sheet from employer (if employed)
- Attested photo-copies of the hospital record, reports etc
- Attested photo-copy of the CNIC of the Participant
- Original Certificate Document
- Any other document required by DFTL.
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